Customer experiences that perform –
and move your brand forward.

We help you reach your target audience efficiently and effectively across the entire customer journey.

Experiences with real impact

We design powerful customer experiences for companies across Austria, Germany and Switzerland – backed by deep industry expertise in retail, banking, and insurance. Our goal is to help brands engage their customers in more meaningful ways at every touchpoint.

As an end-to-end partner, we combine strategy, data insights, and content creation with the right technology to deliver seamless experiences. We see AI as a true accelerator for customer experience and integrate it into all our products and services – for greater efficiency and measurable impact.

Brands that trust Premedia

Our recipe for CX success

Data + content = the foundation for meaningful experiences

Extensive industry knowledge in retail, banking and insurance

Fully customised, scalable and AI-powered solutions

We help you get your data under control.

Data Consulting

Discover untapped potential of your customer and product data and get your tailored roadmap to data excellence.

Data Technology

Enable centralised data management, efficient planning, and automated communication with the right technology.

Data Performance

Identify which campaigns perform best and uncover high-quality data insights that fuel revenue.

Get in touch

Tailored data solutions for our clients

How Trodat keeps track of 9,000 products
How INTERSPORT achieved 30% higher productivity with an omnichannel solution
New marketing content hub for Raiffeisenlandesbank Upper Austria
Professional campaign management for HEROLD
How AVIA elevates customer engagement with AI and data-driven marketing
Customer Data Platform (CDP) and CRM solution for the LIBRO & PAGRO DISKONT brands
How Fressnapf turns customer data into relevant interactions and increases marketing ROI

Create content that reaches every customer.

Content Consulting

Get your blueprint for scalable content production and enable hyper-personalised experiences.

Content Technology

Centralise your digital content and manage marketing & sales assets efficiently in one single platform.

Content Performance

Need extra capacity? We support your team with AI-driven, high-volume content production and optimisation.

Get in touch

Tailored content solutions for our clients

XXXLutz launches major digital initiative
Omnichannel marketing solution for Lagerhaus
One marketing backbone for 60 countries
Double-digit efficiency gains at LAVEBA
Personalized print materials for Real-Treuhand Immobilien Vertriebs GmbH
Print-on-demand solution for Wüstenrot

Our technology partners

Premedia at a glance

years of owner-managed expertise

offices in Cologne, Linz, Salzburg, Wels, and Vienna

employees

countries served worldwide

About Premedia